Reservations Manager — Lead Guest Experience & Budgets

Firmdale Hotels is seeking a dynamic Reservations Manager for Haymarket Hotel in London. You will lead the reservations department daily, handling inquiries, ensuring exceptional service, and guiding the team to meet business goals.

Reporting to senior management, the role combines operational oversight with guest-centric leadership in a luxury setting. The position requires experience in high-end hotels, proficiency with Opera, and a proven ability to train and motivate staff while managing

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