The role
You will take responsibility for the day-to-day performance of our Ford Commercial Vehicle and Geely sales operation, working closely with the sales team to maximise every opportunity and deliver an outstanding customer experience.
Importantly, we are looking for someone who wants to lead from the front.
This is not simply a role about managing numbers from behind a desk. We want someone visible within the showroom, working alongside the team, coaching individuals, speaking with customers and helping create a positive, energetic and accountable sales environment.
What we are looking for
- Previous experience in a Sales Manager role within the motor industry
- Strong New and Used Vehicle Sales experience
- Commercial Vehicle experience would be preferred, although it is not essential
- The ability to coach, develop and motivate a sales team
- A modern approach to automotive retailing and customer engagement
- Confidence using digital platforms and social media to generate enquiries and promote vehicles
- An understanding of online lead management and the importance of speed and quality of response
- Strong used vehicle appraisal, pricing and stock management skills
- The ability to manage performance through clear targets and accountability
- Excellent communication and customer handling skills
- A willingness to get involved and lead by example
Today’s customer may first walk into our showroom through their mobile phone.
We therefore want a Sales Manager who understands the importance of digital presentation, video, social media and proactive prospecting alongside traditional showroom activity.
Someone who will encourage their team to pick up the phone, create engaging videos, follow up opportunities professionally and use every available channel to communicate with customers.
Leadership & coaching
People development will be an important part of the role.
We want someone who can recognise individual strengths, identify areas for improvement and coach their team to become better.
That means regular conversations, constructive feedback, clear expectations and celebrating success.
Lead from the front. Coach rather than simply instruct. Create accountability without losing the human element.
Commercial focus
You will be responsible for driving:
New Vehicle Performance | Used Vehicle Performance | Finance & Add-On Penetration | Lead Conversion | Prospecting | Used Stock Management | Customer Retention | Digital Engagement | Customer Experience
You will also help develop the opportunities presented by having two exciting franchises operating from one location.
About you
You could already be a successful Sales Manager looking for your next challenge, or an experienced automotive sales leader ready for greater responsibility.
Commercial Vehicle experience would certainly be advantageous, but attitude, leadership capability and the ability to adapt to a changing automotive marketplace are equally important to us.
If you are commercially driven, digitally aware, enjoy developing people and still get a buzz from helping your team close a deal, we would like to hear from you.
Whether you’ve got a question or some helpful feedback, we’re all ears and would welcome your comments. If you do have a question, we will endeavor to get back to you as soon as possible.
Based in the West Midlands, Hills Ford is proud to have a loyal following of customers. To be up to date with the latest news, offers and events, follow our social channels.
Reg. Company Number: 1735480
VAT Reg. No. GB899898891
Registered in England & Wales: 1735480
Registered Office: Address: Hills Ford, Worcester Road, Kidderminster, DY10 1JB
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MTCR Marketing Ltd T/A Hills Ford is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows MTCR Marketing Ltd T/A Hills Ford to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only (FRN: 1008486)We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.
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