Outreach Worker – Homelessness & Substance Misuse
Location: London – covering all 33 boroughsWorking: Fully remote / community-basedPay: £18+ per hour Umbrella, depending on substance misuse experienceDates: 1 November 2026 – 31 March 2027Hours: Monday-Friday, 9am-5pm37.5 hours per weekFull-time only
We are currently recruiting Outreach Workers to support people experiencing homelessness and rough sleeping across London, helping them engage with community drug and alcohol treatment services.
About the role
This is a fully remote and community-based position with no fixed office base. You will complete your administration and paperwork from home, while the majority of your working day will be spent meeting clients face to face across London and attending multi-agency meetings.Laptop providedWork phone providedOyster card provided for work-related travelYou will provide psychosocial and time-limited support to people experiencing homelessness and rough sleeping, helping them overcome barriers and engage with drug and alcohol treatment.
What you’ll be doing
- Build relationships with people who may be difficult to engage
- Support clients to access and engage with drug & alcohol treatment services
- Use motivational interviewing, trauma-informed and strengths-based approaches
- Manage a caseload and complete assessments, support plans and reviews
- Complete risk assessments and identify safeguarding concerns
- Meet clients face to face across all 33 London boroughs
- Attend multi-agency meetings and work closely with partner organisations
- Work alongside hostels, homelessness services, outreach teams and community drug & alcohol services
- Provide brief interventions and harm-reduction support
- Complete accurate case notes and administration from home
- Work closely with colleagues and partner agencies to coordinate effective support
What are we looking for?
We’d love to hear from candidates with experience in:
- Substance misuse / drug & alcohol services
- Homelessness or rough sleeping
- Outreach or community-based support
- Caseload management
- Motivational interviewing
- Trauma-informed support
- Safeguarding and risk management
- Multi-agency working
Experience supporting people with opiates, alcohol dependency, relapse, harm reduction or treatment pathways would be particularly useful.
You need to be comfortable working remotely, managing your own diary, travelling independently across London and engaging with people who may have complex needs.
What’s on offer?
£18+ per hour Umbrella – depending on substance misuse expertise1 November 2026 – 31 March 2027Monday-Friday, 9am-5pm37.5 hours per weekFully remote workingNo fixed office baseOyster card provided for work travelLaptop & phone providedLondon-wide – all 33 boroughsPredominantly face-to-face client work
If you have experience in substance misuse, homelessness, rough sleeping or outreach and want a role where you can work remotely while making a direct difference in the community, we’d love to hear from you!
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