Customer Support Adviser — Employability Programme

Seetec is seeking a Customer Support Adviser in Exeter to be the first point of contact for potential participants, delivering telephone and online support, and guiding them through the Employability Programme. You will work with Jobcentre Plus and internal teams to complete pre-referral checks and ensure a smooth transition to programme start.

The role emphasizes accurate record-keeping, a strong customer service ethos, and achieving targets for referrals and satisfaction.

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