Entry-Level Advice & Assessment Advisor — Manchester

Company: THE NATIONAL ASSOCIATION OF CITIZENS ADVICE BUREAUX
Apply for the Entry-Level Advice & Assessment Advisor — Manchester
Location: Manchester
Job Description:

Citizens Advice Manchester is hiring an Inbound Contact Centre Adviser/Initial Assessor. This permanent, 37.5-hour week role is office-based in Manchester with a salary of £26,228 per year.

You’ll join a welcoming team and receive full training to help clients with benefits, debt, housing, and more. As the first point of contact, you’ll carry out initial assessments, provide basic advice, arrange further support, and guide clients through their rights and possible actions, in a target-driven

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Posted: October 21st, 2026