Lead Energy Advisor — Drive Fuel Poverty Solutions

Act on Energy, Birmingham City Centre, seeks an Energy Advisor Team Lead to help steer a team delivering independent energy advice by telephone to clients, including those in fuel poverty. You will balance direct client casework with leadership duties, ensuring high-quality service and adherence to safeguarding and data-protection standards.

You will coach Energy Advisors, manage workloads, monitor performance, and escalate complex cases where needed, contributing to reducing fuel poverty and

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