Guest Experience & Service Leader (Overnights)

RBH Hospitality Management in London is seeking an experienced Guest Service Manager to lead the front desk and duty manager shifts at Holiday Inn Express London – Southwark. You will ensure seamless check-in/check-out and coordinate with Housekeeping and Breakfast teams.

The role requires strong leadership, excellent communication, high energy and a proactive approach to guest satisfaction, with overnight coverage during holidays.

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