Aviation Customer Experience Lead | Team Coach & Ops

Menzies Aviation in Edinburgh seeks an Operations Assistant to support the Duty Management Team, helping plan and manage the operation using clerical, manual, mechanical and computerized methods. You will help ensure customer service standards are met within cost limits and company policy.

Key responsibilities include coaching staff to follow policy, representing the company professionally in uniform, modelling brand behaviours, optimising staff resource use, and safeguarding health and safety

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