Account Manager

We are recruiting an Account Manager for a leading independent communications agency that specialises in B2B/B2C tech and venture capital. Their clients range from Europe’s fastest-growing startups to unicorns, listed tech companies and leading VC funds.

You’ll report to an Account Director and be a day-to-day contact for clients across a portfolio of B2B and B2C tech accounts. It’s a fun, close team, and the agency is growing.

Responsibilities

• Act as a day-to-day contact for clients, building strong relationships and keeping them updated on activity and results
• Manage the delivery of multiple accounts at once, making sure work is high quality, on time and on budget
• Keep track of account hours, flagging scope creep or resourcing needs to the Account Director early
• Prepare and lead regular client calls, status updates and coverage reports, tracking progress against agreed KPIs
• Sell in stories to national, trade, digital and broadcast media, securing high-quality coverage for clients
• Draft press releases, thought leadership articles, bylines, briefing notes and media materials
• Support C-suite thought leadership and profile-building campaigns
• Spot reactive and trend-led media opportunities, and monitor media trends, competitor coverage and industry narratives
• Support multi-market campaigns for clients expanding across Europe and the US
• Contribute to specialist work such as crisis communications, IPO/financial comms and public affairs
• Support and mentor junior team members, delegating effectively and giving regular feedback
• Manage up, keeping Account Directors and senior team members informed and involved
• Spot opportunities to grow existing accounts and contribute to new business pitches and proposals
• Help organise agency events such as roundtables and media events, and represent the agency at industry events

What you’ll bring

• Experience in media relations/communications, with some agency experience and a strong focus on tech
• A good grasp of the B2B/B2C tech and VC ecosystem
• Growing relationships with journalists and a track record of landing quality coverage
• Excellent writing, and comfort turning technical subjects and data into strong stories
• Organised account management across several clients at once

What’s on offer

• 26 days’ holiday plus 3 extra days over the Christmas shutdown
• Hybrid working, with 1 day a week in the London office
• Regular training, monthly socials and free breakfast
• Exposure to international teams and clients across Europe and the US
• A fast career progression path

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