Remote Customer Experience Exec: Live Commerce & D2C

Koin Limited, a fast-growing D2C e-commerce group, seeks a remote Customer Support Specialist for LATAM-based candidates. You will handle multi-brand inquiries, provide phone and written support, and assist with live commerce orders, deliveries, and returns across The Koin Club, Tilly Pig, Jonny’s Sister, and more.

You will work primarily during UK business hours, collaborating with internal teams to resolve issues, maintain records, and ensure a high-quality customer experience across channels.

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