Credit Controller

A well-established professional services organisation is looking to appoint an experienced Credit Controller to support its finance function during a busy period. This is an excellent opportunity to join a friendly and collaborative team, taking ownership of a portfolio of accounts and helping to reduce outstanding debt while delivering excellent customer service.

Key Responsibilities

• Monitoring and managing aged debt balances
• Contacting clients by phone and email regarding outstanding invoices
• Building positive relationships with clients and internal stakeholders
• Investigating and resolving payment queries
• Maintaining accurate records of collection activity
• Reviewing debtor reports and prioritising collection efforts
• Escalating complex issues where required
• Supporting the wider finance team with ad hoc duties

Candidate Requirements

• Previous Credit Control experience
• Confident and professional communication skills
• Strong organisation and workload management abilities
• Ability to build rapport with clients and colleagues
• Good attention to detail
• Comfortable working in a fast-paced environment
• Available immediately or at short notice

What’s On Offer?

• Up to £31,000 pro rata
• Initial 2-month contract
• Strong likelihood of extension
• Hybrid working available
• Modern Cardiff city centre offices
• Immediate start

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