Head of Engineering – AI & Ops Platform Architect

Utility Warehouse Limited is seeking a Head of Engineering (Operations) to bridge engineering excellence with business strategy across end-to-end customer journeys, billing, payments and support.

You will lead up to 6 direct reports, shape technical strategy, guide architecture, and drive AI and agentic innovations while aligning roadmaps with business priorities. A strong technologist with hands-on leadership will thrive in our remote-first, London-focused environment.

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