DPD UK is seeking a General Manager Indoor Accounts to own strategic and operational leadership of the Indoor Account Management department. You will drive retention and profitability across ~8,000 SME customers generating £200M+ revenue, collaborating with Sales, Marketing, Customer Services and CRM to deliver best-in-class service.
You will lead workforce planning, mentor Team Managers, manage budgets and SLAs, and shape a high-performance culture aligned with the DPD DNA while delivering
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