Head of Learning and Development

Company: First Group
Apply for the Head of Learning and Development
Location: London
Job Description:

Key Responsibilities:

  • Develop and deliver the organisation’s learning and development strategy aligned to business objectives and workforce priorities
  • Identify capability gaps and future skills requirementstranslating these into effective learning and development initiatives
  • Lead leadership, management, talent and career development programmes across the organisation
  • Champion a culture of continuous learning, development and personal accountability
  • Provide strategic oversight of operational trainingensuring programmes support business, safety and workforce requirements
  • Lead and develop the Learning & Development Manager and Driver Training Manager setting clear objectives and driving high performance
  • Oversee learning technologiesincluding the Learning Management System (LMS) to enhance the learner experience and business impact
  • Manage the L&D budget, resources and supplier relationships to ensure effective and value-driven delivery
  • Use data, insight and evaluation measures to assess effectiveness, demonstrate impact and drive continuous improvement
  • Build strong relationships with senior leaders and stakeholders to ensure learning priorities support organisational goals

What We’re Looking For:

We’re looking for a strategic and influential Learning & Development leader who can drive organisational capability and deliver development solutions that support business growth and performance.

The successful candidate will have:

  • Significant senior-level experience within Learning & Development, Talent Development or Organisational Development
  • Experience developing and implementing L&D strategies aligned to organisational objectives
  • Strong leadership and management development experience
  • Experience leading and developing learning, training or people development teams
  • A proven ability to influence senior stakeholders and build effective relationships across a complex organisation
  • Experience managing budgets, suppliers, learning technologies and digital learning platforms
  • Experience using data and evaluation to measure learning effectiveness and business impact
  • Strong strategic thinking, communication, stakeholder management and leadership skills
  • Experience working within a multi-site, operational or complex business environment

Desirable:

  • CIPD Level 7 or equivalent
  • Coaching or leadership development qualification
  • Experience within transport, logistics or another safety-critical environment
  • Experience leading organisational change, transformation or culture programmes

Benefits:

  • We are also committed to your financial wellbeing, and we offer a platformwith many discounts on high street brands and supermarkets etc
  • Staff Travel Pass
  • Nominee Pass after three months of service
  • Cycle to work scheme

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Posted: October 21st, 2026