Store Customer Experience Leader

Sainsbury’s in Birmingham’s Northfield Store is seeking a Customer Experience Manager who will own the overall customer journey from checkout to back-of-house and ensure we deliver on our commitments. This role requires hands-on leadership and a focus on service excellence.

You’ll lead front-end operations, manage store colleagues and payroll, and may take overall responsibility for running the store. A proven track record in high-volume retail, KPI delivery, and people management is essential.

#J-18808-Ljbffr…