CX Solutions Leader – Sales & Customer Ops

Capgemini is seeking a Customer Service Sales & Solutions Leader to drive growth in its Intelligent Customer Operations Practice. You will develop and close a sales pipeline, design CX solutions, and collaborate with stakeholders across Capgemini and client organisations to deliver omni-channel customer journeys.

The role spans hybrid working across UK offices and client sites, requiring expertise in contact centres, digital transformation, and service delivery improvement.

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