Service Delivery Lead – ITSM, Governance & Growth

Company: CO2007 CDW Limited
Apply for the Service Delivery Lead – ITSM, Governance & Growth
Location: Peterborough
Job Description:

CDW is seeking a Service Delivery Manager to oversee commercial, contractual, and operational governance across managed services for assigned customers. You will drive service performance, governance artefacts, and continuous improvement to deliver high-quality customer experiences.

The role encompasses financial accountability, service reviews, and stakeholder engagement, with cross-functional leadership to ensure delivery aligns with customer objectives and contractual commitments.

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Posted: October 21st, 2026