Hybrid UK CX Manager: Lead & Develop Teams

TodayTix Group is seeking a proactive CX Support Manager to lead the UK Customer Experience team across London and NYC. This full-time role sits between UK CX Leads and NYC-based leadership, translating strategy into practical execution and developing leaders who coach agents effectively.

The position requires 5–6 years in CX with 2+ years managing a team. Hybrid office presence is expected, with some evenings/weekends as needed, and overlap with New York leadership.

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