IT Service Management Lead for Continuous Improvement

Element Six (E6), part of the De Beers Group, is hiring for an IM ServiceManager to enhance IT service governance and delivery across global operations. You will drive process improvements, manage ITSM processes and coordinate with providers and stakeholders to ensure consistent service performance.

The role requires ITIL 4 Foundation or higher, strong governance and analytics capabilities, and experience with ServiceNow or similar ITSM platforms.

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