Senior Customer Implementation Lead — NHS SaaS (Hybrid London)

Company: Stone Tide
Apply for the Senior Customer Implementation Lead — NHS SaaS (Hybrid London)
Location: London
Job Description:

Stone Tide Recruitment is partnering with a UK healthcare technology company to appoint a Customer Implementation Lead. This role combines hands-on SaaS implementation delivery with team leadership, process improvement and shaping a growing customer operations function.

You will lead NHS-focused software implementations, coach colleagues and work across Product, Development and Customer Success to deliver value for customers and stakeholders.

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Posted: October 21st, 2026