Care Home Customer Experience Supervisor

TLC Care is seeking a Customer Service Supervisor to lead and model outstanding customer service across the business, ensuring the care home remains the first choice locally. You will uphold our values of Truth, Love and Compassion and drive continuous improvement through proactive feedback and complaint resolution.

You will be the first point of contact for visitors and calls, advise on our products and services, coach colleagues to resolve issues, and support administration tasks under the

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