IT Support Account Manager – Flexible Hours (Solihull)

Plum Personnel Ltd is seeking a proactive Account Manager near Solihull, West Midlands. This on-site role is ideal for someone who enjoys solving problems, helping customers, and getting stuck in as part of a friendly IT support team.

You will train customers on software and hardware, troubleshoot issues via phone, email, and visits, explain technical concepts plainly, and coordinate installations with engineers while working closely with colleagues across the business. Own transport required.

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