Senior Customer Service Leader: Strategic Ops & Impact

Company: Government Recruitment Service
Apply for the Senior Customer Service Leader: Strategic Ops & Impact
Location: Ashington
Job Description:

Government Recruitment Service is seeking a Senior Customer Service Leader (Grade 7) to oversee performance and delivery across multiple service sites in a defined geographic area. You will lead a large, dispersed workforce, driving engagement, leadership development, and high standards of customer service with a focus on inclusivity and accountability.

You will shape strategic direction, manage resources, and collaborate with stakeholders to deliver social impact at scale, including improving

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Posted: October 21st, 2026