Senior Pre-Sales Engineer

Overview

monday.com seeks a Senior Pre-Sales Engineer to help customers maximize the value of our AI-driven work platform. You will demo, lead proofs-of-concept, and collaborate with Sales to craft value-focused pitches. You’ll address security concerns and respond to RFPs within our enterprise sales cycles. Work with Sales, Product, Customer Success and Professional Services to establish scalable pre-sales methodologies. This role offers exposure to strategic deals, in a fast-paced, ownership-driven culture with meaningful impact.

Responsibilities

• Conduct product demos and proofs-of-concept for potential and existing customers
• Assist in crafting sales pitches and value-based solutions
• Handle security concerns and provide high-quality RFP responses in enterprise cycles
• Support the sales team in standardizing and improving pre-sales methodologies
• Collaborate across teams (Product, Customer Success, Professional Services) to align on customer outcomes
• Translate technical capabilities into business value for non-technical stakeholders
• Respond to technical questions from customers during the sales process
• Assist in business process mapping to fit customer workflows
• Support cross-functional efforts to streamline sales processes

Key requirements

• 4+ years in Pre-Sales Engineering/Consulting in SaaS
• Experience with CRM, ITSM, Whiteboard or Software development (advantage)
• Deep technical curiosity about IT systems in business context
• Excellent communication and customer-facing skills
• Ability to articulate technical topics to non-technical audiences
• Business process mapping skills
• Understanding of GraphQL (advantage)
• Experience responding to technical questions and security requirements
• Strong teamwork and problem-solving skills

• customer-facing
• communication
• team collaboration
• GraphQL
• SaaS
• CRM

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