Customer Data Specialist

Overview

In this role, you will transform diverse datasets into actionable insights to inform decision-making across Ireland and Great Britain. You’ll manage a gold-standard data landscape, keep dashboards up to date, and act as the data authority for cross-functional teams. The position supports product, marketing, insights, and sustainability initiatives with data-driven evidence. You’ll work in a data-centric culture to drive commercial outcomes and organisational learning.

Pay / Benefits

• private healthcare discounts
• gym membership discounts
• free online GP
• 24/7 counselling
• interest-free loans for tech and transport
• Cycle to Work scheme

Responsibilities

• Oversee internal and external data environments to ensure integrity and compliance with data protection policies
• Develop and maintain high-quality dashboards and reporting tools for stakeholders
• Enrich the data landscape by integrating additional datasets for richer insights
• Support measurement of directorate KPIs to align activities with commercial objectives
• Act as the data expert within the team and promote a performance-oriented, data-centric culture across the directorate

Key requirements

• Degree in Data Science, Analytics, or a related field; demonstrable experience with large datasets and data lakes in a commercial or marketing setting
• Advanced proficiency in SQL, Python or R for data extraction and modelling
• Hands-on experience with Microsoft Azure (or similar cloud platforms), Databricks, and semantic models
• Familiarity with AI tools like Databricks Genie to accelerate data workflows
• Experience designing automated dashboards using Power BI for non-technical stakeholders
• Ability to manage multiple reporting streams across cross-functional teams and jurisdictions
• Understanding of KPI-based environments and leveraging internal metrics and external reports for benchmarks

• Cross-functional collaboration
• Strong communication for non-technical stakeholders
• Proactive and data-centric mindset
• SQL
• Python or R
• Microsoft Azure (or similar cloud platforms)

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