Quality Assurance Manager

Overview

In this role, you will lead the Quality Assurance function to ensure processes deliver compliant products and services, aligned with regulatory and Magellan requirements. You’ll manage a QA team and drive the effectiveness of the Quality Management System. You will communicate with internal and external stakeholders and oversee performance metrics and documentation. This is a hands-on leadership position centered on maintaining accreditation, root-cause-driven improvements, and customer confidence.

Pay / Benefits

• work-life balance
• mental health support
• performance-related bonus
• career development opportunities
• Long Service Awards
• Enhanced Holiday Entitlement based on length of service”,”Free parking”,”25% off local gym membership”),

Responsibilities

• Maintain AS9100 certification and Nadcap accreditations with audit readiness and timely extensions
• Manage customer approvals, audits, findings, and corrective actions
• Act as main QA contact for customers, handling complaints, escapes, investigations, concessions, and escalations of quality risks
• Ensure root cause analysis and corrective actions with documentation, tracking, and verification
• Lead continuous improvement and structured root cause investigations to reduce non-conformances and scrap
• Develop, monitor, and report Quality KPIs; analyse trends and implement improvements
• Oversee Quality Management System maintenance and document control, audits, and standards compliance
• Coach and develop the quality assurance team
• Provide effective performance reporting to management and customers
• Ensure QA team meets objectives and contributes to divisional goals

Key requirements

• HNC / HND in engineering/quality discipline
• Certified AS EN 9100 or ISO 9001 lead auditor
• Member of the Chartered Quality Institute or similar professional body
• Robust knowledge of NADCAP regulation
• 5 years’ experience in a similar aerospace role; Lean and Six Sigma familiarity

• Excellent communicator
• Completer finisher with strong project management
• Hands-on coaching and mentoring
• AS9100 / Nadcap knowledge
• Root cause analysis and corrective action
• 8D investigation method

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