Strategic Account Manager

Overview

In this role you manage and grow key accounts in the banking and finance sector by delivering fire and security solutions. You will balance desk-based account management with periodic field visits to strengthen relationships and expand revenue through cross-selling and favorable contract terms. You collaborate with Strategic Account Managers on larger bids while pursuing new opportunities within the sector. Your work supports customer satisfaction, retention, and margin growth in a collaborative, safety-focused environment.

Pay / Benefits

• competitive salary and company car & commission
• paid holidays and sick pay
• comprehensive benefits package including pension, life assurance
• employee assistance program and discounts
• training opportunities and career development
• remote/hybrid working options

Responsibilities

• Manage and grow a portfolio of key banking and finance accounts, focusing on installation and service revenue growth
• Identify growth strategies, maximize cross-selling, and target new customers
• Maintain pipeline and sales opportunities; conduct field visits to strengthen relationships
• Collaborate with Strategic Account Managers on large bids and tenders
• Monitor account performance and prepare KPI reports for customers
• Coordinate with internal teams to support accounts across departments
• Pursue new business opportunities leveraging market insights and existing relationships
• Stay informed on industry trends and Johnson Controls product offerings

Key requirements

• Prior sales experience preferred (internal candidates with business understanding considered)
• UK Driver’s licence
• Understanding of fire and security solutions; suppression, HVAC, BMS, or digital solutions a plus
• Excellent communication and interpersonal skills
• Strong negotiation and problem-solving abilities
• Ability to work to targets and demonstrate a results-oriented track record
• Experience with Salesforce
• MS Office applications; working knowledge of Microsoft Excel

• strong communication
• relationship-building
• negotiation
• Salesforce
• Microsoft Excel
• MS Office

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