Head of Quality

Overview

In this role, you will lead the quality agenda across our highway Production Hub, turning assurance into measurable improvements. You’ll embed BB’s quality system and align with National Highways and customer requirements, driving a right-first-time culture. You’ll partner with project leaders to resolve issues, lead audits and assurance activities, and report on quality KPIs to senior stakeholders. This is a high-impact opportunity to shape delivery quality, reduce waste and support sustainable project outcomes. You will work with cross-functional teams to elevate quality as a core decision driver.

Pay / Benefits

• Smart working with up to 40% remote
• 25 days paid annual leave (pro rata)
• Family-friendly policies including paid maternity/adoption leave and paternity leave
• Pension and share incentive plan
• Volunteering leave
• Recognition schemes

Responsibilities

• Lead and develop the quality team responsible for assurance, control, compliance and performance across the Production Hub
• Embed the quality assurance management system and align with National Highways and customer requirements
• Foster a right-first-time culture and reduce the Cost of Quality through robust processes and continual improvement
• Collaborate with project leaders to resolve quality challenges and implement corrective actions
• Lead audits, inspections, test planning and assurance activities with clear evidence of compliant delivery
• Drive Digital Progressive Assurance and automated reporting to improve visibility and decision-making
• Set, monitor and report quality KPIs to senior leaders and customers
• Coach, mentor and train the quality community to build capability
• Demonstrate how improved quality supports lower carbon, reduced waste and efficient delivery

Key requirements

• Engineering degree or equivalent experience
• Significant experience implementing QA/QC programmes on engineering or construction projects
• Strong understanding of quality management, audit, assurance, inspection and test planning
• Proven experience leading and developing teams with performance management
• Collaborative leadership with ability to influence senior stakeholders
• Strong analytical and problem-solving skills for complex environments
• Experience using lean techniques, performance data and visual management to drive outcomes
• Excellent written and verbal communication skills to translate complex information into action
• Commitment to safety, integrity, inclusion and continuous improvement

• collaborative leadership
• influencing senior stakeholders
• problem-solving
• QA/QC programmes
• audits and inspections
• test planning and assurance

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