Client Director, Technology & Entertainment

Overview

As Account Manager for Tech & Entertainment at Hearst UK, you will own the end-to-end sales cycle for designated accounts, nurturing relationships and driving revenue. You’ll develop deep knowledge of clients’ businesses, coordinate with internal teams, and use cross-selling to hit targets. Leveraging Salesforce and market insights, you’ll shape strategies and campaigns that deliver value. This role sits at the heart of a collaborative media group, helping to grow category success and shape culture.

Pay / Benefits

• Flexibility with Location Flex
• Health & wellbeing provisions (health plan, mental health support)
• Cycle to Work scheme and gym discounts
• Pension, life assurance, income protection
• Salary Finance tools and financial wellbeing resources
• Employee discounts and ERG groups

Responsibilities

• Own 360-degree account management for Tech & Entertainment client verticals
• Oversee campaigns and ensure exceptional client service and value
• Develop relationships via direct engagement, PR agencies, and media agencies when relevant
• Drive revenue growth through proactive and reactive sales opportunities; cross-sell and upsell
• Utilise Salesforce to manage pipeline and keep accurate updates
• Coordinate with internal teams and stakeholders to meet client expectations
• Develop client business plans and stay informed on market trends and competition
• Collaborate with Sales, Marketing, Operations and Portfolio Directors to deliver client service
• Act as liaison to galvanise support teams and align client needs with internal work

Key requirements

• Track record of revenue growth across cross-platform media activations
• Media industry experience with strong understanding of trends and best practices
• Vertical expertise in chosen categories and ability to understand client challenges
• Knowledge of media channels and cross-media strategy
• Proven ability to manage and nurture internal and external relationships
• Skilled in crafting commercial narratives aligned with client objectives
• Data-driven decision making and strategic recommendation skills
• Negotiation and conflict resolution capabilities
• Adaptability to changing market conditions and priorities
• Active networking and relationship-building in the industry
• Proficiency with PowerPoint, Excel, Salesforce, TGI and related tools

• relationship-building
• collaboration
• negotiation
• PowerPoint
• Excel
• Salesforce

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