Head of Employee Relations

Company: Hays
Apply for the Head of Employee Relations
Location: London
Job Description:

Overview

In this strategic role, you lead the Employee Relations agenda for a large, change-driven financial services organisation. You will head a team of ER professionals and partner with the Executive Committee and C-Suite to shape outcomes that balance risk, policy, and workforce wellbeing. You will oversee high-profile, complex ER matters, set direction for the function, and drive continuous improvement. This position offers the chance to influence senior stakeholders and help scale a resilient ER capability during transformation.

Pay / Benefits

  • hybrid working
  • competitive base salary
  • generous benefits package

Responsibilities

  • Own and shape the organisation’s ER agenda at a strategic level
  • Lead and develop the Employee Relations team and delegate effectively
  • Manage complex, high-risk ER matters with senior stakeholder engagement
  • Partner with Executive Committee, C-Suite, and senior leaders to influence decisions
  • Drive continuous improvement across Employee Relations and identify strategic priorities
  • Step back from day-to-day delivery to focus on strategic outcomes

Key requirements

  • Significant ER leadership experience in a large, complex organisation
  • Experience in Financial Services / FCA-regulated environments
  • Strong technical ER background with high-risk, sensitive case handling
  • Excellent stakeholder management and influencing skills at executive level
  • Proven people leadership, development, communication, and delegation
  • Comfort operating in politically complex environments with competing priorities
  • Strategic mindset with ability to execute and maintain operational excellence
  • stakeholder management
  • influencing
  • leadership
  • communication
  • Employee Relations expertise
  • Regulatory environment knowledge (FCA)

…

Posted: October 22nd, 2026