Senior Quality Manager

Overview

In this role you will lead the quality framework for King’s Forensics, ensuring UKAS accreditation readiness and ongoing ISO 17025 compliance. You’ll oversee quality across the Drug Control Centre and Mass Spectrometry Services, guiding audits, risk assessment and continuous improvement. You will train staff on quality matters and liaise with regulators to uphold WADA ISL standards. This position offers the chance to shape quality culture in a thriving academic environment. You will work closely with leadership to deliver reliable, compliant analytical services that support national and international partners.

Pay / Benefits

• indefinite contract
• 35 hours per week
• London Weighting Allowance

Responsibilities

• Lead and maintain a quality framework to support UKAS re-accreditation on a 4-year cycle
• Oversee quality activities for King’s Mass Spectrometry Services
• Drive the audit programme and manage the risk log with regular evaluations
• Manage non-conformities efficiently within routine laboratory workflows
• Provide training and education on quality matters to staff
• Ensure compliance with WADA International Standard for Laboratories (ISL 2021)
• Communicate effectively to motivate staff and maintain quality across the team
• Support external and internal stakeholder networks to uphold the lab’s accreditation reputation

Key requirements

• Undergraduate degree or postgraduate qualification in natural or life sciences with relevant experience
• Experience in laboratory-based Quality Assurance structures and systems
• Documented qualification and training in ISO 17025; experience with regulatory bodies (WADA, UKAS)
• At least 2 years in quality systems for laboratory procedures (risk log, audits, investigations, non-conformities)
• Analytical/problem-solving capability with a solution-focused approach
• Strong communication skills for complex, specialist information
• Experience setting and monitoring KPIs/standards
• Proven ability to work in an accredited laboratory group and build internal/external networks

• strong communication
• leadership and staff motivation
• training and education mindset
• ISO 17025 knowledge
• WADA International Standard for Laboratories (ISL 2021) familiarity
• quality assurance systems and audits

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