Senior Business Development Manager

Company: Hays
Apply for the Senior Business Development Manager
Location: London
Job Description:

Overview

In this role, you will drive new business growth for an established outsourced workplace services provider in London and the South East. You’ll build and manage a structured pipeline, engaging senior decision-makers to convert opportunities into recurring contracts. The position blends strategic targeting with hands-on business development and offers potential progression into broader commercial leadership. You’ll work closely with operations to deliver viable client solutions and maintain strong CRM and forecast discipline.

Pay / Benefits

  • car allowance
  • commission and wider benefits
  • opportunity to influence commercial growth
  • longer-term progression into leadership role

Responsibilities

  • Identify and develop new business opportunities across London and the South East
  • Build a structured pipeline of named target accounts
  • Create opportunities through proactive networking, referrals and direct engagement
  • Build relationships with senior decision-makers across facilities, property, workplace and procurement
  • Lead opportunities through qualification, solution development, pricing, negotiation and contract award
  • Develop opportunities before they reach formal tender wherever possible
  • Work closely with operational colleagues to create commercially viable client solutions
  • Maintain accurate CRM records, forecasts and pipeline reporting
  • Deliver profitable, recurring revenue while protecting margin and commercial quality
  • Strengthen the organisation’s presence across contract cleaning and Soft FM

Key requirements

  • Proven track record of originating and winning significant B2B contracts
  • Experience in contract cleaning, soft facilities management, integrated facilities management, property or workplace services, or outsourced service environments
  • Demonstrable ability to build own pipeline and manage complex, multi-stakeholder sales processes
  • Strong knowledge of London and South East market
  • Credibility with senior facilities, property, workplace and procurement stakeholders
  • Understanding of pricing, gross margin and commercial risk
  • Structured approach to target accounts, CRM management and forecasting
  • Resilience, energy and ambition in a growth-focused, entrepreneurial setting
  • resilience
  • energy
  • ambition
  • CRM management
  • forecasting
  • pricing and commercial risk understanding

…

Posted: October 22nd, 2026