Overview
As a Fire Alarm Engineer, you will service, maintain, commission, and install fire alarm and emergency lighting systems across a varied customer base. You will work within a growing team to deliver high standards and exceptional customer service, while adhering to industry standards. The role involves interpreting drawings, diagnosing faults, and leading small to medium installation projects. You will travel within the UK as needed and contribute to continuous improvement and training within the team. This position offers a hands-on role shaping safe, reliable fire protection for diverse sites.
Responsibilities
- Service, maintain, commission, and repair fire alarm and emergency lighting systems across multiple customer sites
- Carry out fire alarm installations to a high professional standard
- Commission fire alarm systems (open protocol)
- Plan and undertake maintenance visits and reactive call-outs
- Interpret technical drawings, wiring schematics, and system documentation
- Diagnose and resolve faults efficiently
- Lead small to medium-sized installation projects and support installation teams
- Complete documentation accurately and timely
- Maintain knowledge of industry standards and regulations (BS 7671:2018, BS 5839-1, BS 5839-6)
- Provide customer service and maintain client relationships
- Support training and development of colleagues
- Work safely and travel across the UK as required
- Ensure work aligns with company procedures and best practices
Key requirements
- Proven experience servicing, maintaining, commissioning, and installing fire alarm systems
- Strong fault-finding and diagnostic skills
- Good understanding of electrical principles and wiring systems
- Ability to read and interpret technical drawings and documentation
- Excellent communication and customer service skills
- Full, clean UK driving licence
- Relevant certificates of competency
- Willingness to travel and work away from home when required
- customer service orientation
- clear communication
- team support and knowledge sharing
- fire alarm system servicing, maintenance, commissioning, and installation
- open protocol systems (Advanced, Kentec, C-TEC)
- interpretation of drawings and schematics
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