Group Leader – Property Operations – Wales

Overview

In this role you lead Site Property Operations (Hard and Soft FM) within UK Defence Operations, ensuring safe and compliant delivery of property services. You will shape site strategy, manage maintenance and regulatory obligations, and align operations with business needs. Working across stakeholders, you drive continuous improvement and build a proactive, capable team on site. This is a hands-on leadership role with a strong focus on safety, efficiency, and delivering value to the organisation.

Pay / Benefits

• Matched contribution pension scheme, with life assurance
• Generous holiday allowance
• Private Medical Insurance and Dental Insurance
• Employee discount portal
• Armed Forces Covenant and Defence Employer Recognition Scheme
• Volunteering Opportunities

Responsibilities

• Lead Property Operations capability to meet safety, efficiency, and long-term needs
• Define site strategy for property services and maintain compliance
• Ensure maintenance schedules and regulatory docs are up to date
• Manage budgets and demand planning, forecast and report
• Collaborate with IDTs, Project and Trial Test Readiness Reviews for integration
• Stakeholder engagement with HSE, tenants, MoD, and cross-department teams
• Develop and lead a trained, engaged team; minimise outsourcing where possible
• Challenge site deliverables using technical/property knowledge; ensure compliance
• Resolve a wide range of queries and escalate when needed
• Drive continuous improvement within processes and maintain team resilience
• Provide on-site leadership and promote safety culture and best practices
• Lead performance management and adapt plans to resource/operational challenges
• Develop and implement agile, efficient service strategies
• Oversee cost centres and budgeting; monitor financial implications of decisions
• Represent wider industry best practices and pursue professional development
• Foster cross-functional collaboration to deliver effective UKD Operations
• Ensure flexibility for onsite presence and nights away as required

Key requirements

• Electrical or Mechanical experience
• Health & Safety qualification (IOSH or NEBOSH General Certificate)
• Understanding of Health, Safety and environmental regulations
• Ability to manage resources, risks and issues
• Budgeting and financial forecasting ability
• Good communication and interpersonal skills
• Ability to lead and develop a large team
• Ability to interpret policy frameworks and deliver high-quality operations
• Experience in stakeholder management and cross-functional collaboration

• Leadership and people management
• Strong communication and interpersonal skills
• Collaborative and stakeholder-focused
• Electrical or Mechanical expertise
• Health & Safety regulatory knowledge (IOSH/NEBOSH)
• Budgeting and financial forecasting

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