Strategic Enterprise CSM for NHS & Health Systems

Company: Heidi
Apply for the Strategic Enterprise CSM for NHS & Health Systems
Location: London
Job Description:

Heidi is recruiting an Enterprise Customer Success Manager to lead NHS and private health system accounts in the UK and Ireland. You’ll act as a strategic advisor to senior executives, shaping deployment strategy and driving adoption across multi-site rollouts.

You’ll orchestrate a cross-functional delivery team, manage renewals and expansions, and partner with Account Executives to grow high-value ARR. A strong NHS background and executive presence are required.

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Posted: October 22nd, 2026