Domain Architect, Online Fulfillment & Post-Purchase

Company: Marks and Spencer
Apply for the Domain Architect, Online Fulfillment & Post-Purchase
Location: London
Job Description:

Marks & Spencer is seeking a Business Domain Architect within Customer to own the target architecture for the domain, covering Loyalty, CRM, personalization, online platforms, fulfilment and store estate operations.

You will lead a small team, drive a 1–3 year strategic roadmap, and ensure alignment with enterprise architecture, security, and total cost of ownership. The role focuses on fulfilment, reverser logistics, and post-purchase support.

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Posted: October 22nd, 2026