Strategic Leader, Public Sector Customer Service Delivery

Company: Government Recruitment Service
Apply for the Strategic Leader, Public Sector Customer Service Delivery
Location: Berwick upon Tweed
Job Description:

Government Recruitment Service in Berwick-upon-Tweed is seeking a Senior Customer Service Leader (Grade 7) to oversee performance, delivery and customer outcomes across multiple service delivery sites in the region. You will lead a larger, dispersed workforce and foster an inclusive, high-performing culture that empowers colleagues to deliver compassionate and tailored services to diverse customers.

You will drive engagement, develop leadership capability, and set clear standards for

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Posted: October 22nd, 2026