Senior Housing Case Review Officer

5 Star Recruitment is seeking a Case Review Manager in Wales to oversee homelessness casework and respond to statutory reviews and policy inquiries. The role emphasizes senior-level leadership in housing case management and adherence to the Housing (Wales) Act 2014.

The position involves handling complaints and responding to enquiries from Councillors, AMs and MPs, requiring strong judgment and communication skills. Experience at a Team Leader level is essential.

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