Location & Hours: Full time, Cheltenham based(flexible/Hybrid options available but minimum 2 days p/w in the office); Salary Range: Competitive. All applicants MUST be already located in Gloucestershire and able to travel to Cheltenham regularly.
Join Team Zest and help shape how our business grows.
At Zest Intelligence, we’re a purpose-led consultancy built on integrity, collaboration and doing the right thing. We believe in trusting our people, supporting their development and empowering them to make a meaningful impact.
We’re looking for a proactive, commercially minded Finance & Business Operations Manager to play a key role in supporting our continued growth.
Working closely with our leadership team, you’ll take ownership of our financial and business operations, strengthen our processes and support our people in delivering great outcomes for our clients.
How we work at Team Zest
At Zest, we believe people do their best work when they feel trusted, supported and genuinely valued.
You’ll be part of a collaborative and inclusive team, with accessible leadership, opportunities to shape how we grow, and support to develop your own career.
We offer meaningful work, professional development, a supportive approach to wellbeing and benefits designed to help our people build rewarding, sustainable careers.
At Zest, you’ll enjoy the opportunities and influence of working in a smaller, collaborative business, alongside meaningful work, accessible leadership, professional development, private medical insurance, a holiday purchase scheme and a performance bonus that recognises shared success.
What You’ll Be Doing
- Finance and Reporting: Oversee day-to-day financial operations, including Xero, invoicing, cash flow, financial controls, forecasting and management reporting, working closely with our external accountants.
- Business Operations: Manage and improve our operational processes and systems, ensuring the business runs effectively and supports sustainable growth.
- Project Management Office (PMO): Lead and develop our PMO, supporting effective project governance, resource planning, risk management and high-quality delivery.
- Commercial Management: Support contract management, project profitability, utilisation reporting and commercial performance.
- People and Collaboration: Work closely with Directors, HR and the wider team to support workforce planning, sustainable workloads and effective ways of working.
- Client Relationships: Build trusted relationships with clients and stakeholders, helping resolve challenges and support positive outcomes.
- Continuous Improvement: Identify opportunities to improve how we work, using meaningful performance insights to support informed decisions and business development.
What We’re Looking For
- Experience in finance, business operations, PMO management or a similar role.
- Strong financial and commercial understanding, including budgeting, forecasting and performance reporting.
- Experience with accounting and business management systems, such as Xero and Harvest, or similar platforms.
- An organised, analytical and proactive approach, with the confidence to take ownership and manage competing priorities.
- Strong communication and relationship-building skills, with a collaborative and approachable style.
- A commitment to integrity, accountability, continuous improvement and doing the right thing.
- Relevant professional qualifications or equivalent practical experience are welcomed.
Applicants must hold, or be eligible to obtain, UK Security Check (SC) clearance.
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