Senior Conversational UX Designer – IVR Modernization

Company: Miratech
Apply for the Senior Conversational UX Designer – IVR Modernization
Location: London
Job Description:

Miratech is seeking an experienced Conversational Designer to transform legacy IVR systems into modern, intelligent voice experiences. You will work closely with product, engineering, and operations teams to create seamless voice journeys, improve customer interactions, and optimize contact center performance.

The role focuses on conversation design excellence, platform-agnostic implementation, and delivering human-centered experiences that drive containment and satisfaction across global

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Posted: October 22nd, 2026