Customer Operations Lead: High-Impact Service & Growth

LHH Recruitment Solutions in Glasgow is seeking a Customer Operations Manager to lead a busy, on-site team and deliver an outstanding customer experience in a fast-paced B2B environment. The role focuses on coaching, performance, and continuous improvement to drive growth and service excellence.

You will manage high volumes of customer enquiries, quotations and orders, shaping a customer-first culture, and working to improve conversion and revenue.

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