Strategic IT Customer Success Lead | Remote

Company: Littlefish
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Job Description:

Littlefish is seeking an exceptional Customer Success Manager to own and strengthen key client relationships, driving service excellence, profitability, and long-term partnership value. You will act as a trusted advisor to senior stakeholders, ensuring contracted services are delivered and value is realised across the partnership.

You’ll lead service reviews, manage risks, and collaborate with cross-functional teams to protect profitability and identify growth opportunities.

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Posted: October 22nd, 2026