Senior CX Lead: Strategy, Clients & Growth

WPP Enterprise Solutions seeks a results-driven CX Account Manager to lead customer experience strategies for multiple clients and grow long-term relationships. You will manage complex CX projects with UX/UI, content and data teams, ensuring delivery on time and on budget.

You will partner with senior CX teams and partners to craft long-term client plans, negotiate contracts, and drive pipeline growth while mentoring junior colleagues in a fast-paced agency environment.

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