An established skincare clinic in a prestigious West End location is seeking an experienced Skincare Manager to lead and oversee its retail and client services. This is an exciting opportunity for a highly skilled professional with extensive experience in skincare, including medical-grade products.
The role
The successful candidate will be responsible for managing day-to-day operations independently and ensuring exceptional client experiences. They will also drive retail sales, maintain high standards of product knowledge, and ensure compliance with medical-grade skincare protocols.
Key Responsibilities
- Deliver expert skincare consultations, including medical-grade products
- Drive retail sales and consistently meet performance targets
- Maintain in-depth knowledge of all skincare products and treatments
- Ensure compliance with all safety, hygiene, and clinical standards
- Build strong relationships with clients, fostering loyalty and repeat business
- Oversee inventory, stock management, and product ordering
- Extensive experience in skincare retail and clinic environments
- Proven knowledge and experience with medical-grade skincare products
- Strong leadership and team management skills
- Excellent client service and communication abilities
- Track record of achieving sales targets
- Professional presentation and high standards of conduct
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