- Strong experience as aBusiness Analystin government or large‑scale digital programmes.
- Excellent stakeholder engagement and communication skills.
- Ability to translate complex requirements into clear, actionable deliverables.
- Experience with Agile delivery, user‑centred design, and iterative development.
- Proficiency in process mapping, data analysis, and documentation tools.
- Understanding of GDS phases, service standards, and accessibility principles.
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