Account Manager

AboutTransPerfect

TransPerfectistheworld’sleadingprovideroflanguageservicesandtechnologysolutions.Withover120officesworldwide,wepartnerwithglobalindustryleaders,includingFortune500companies,todelivertranslation,localization,andbusinesssolutionsacrossdiverseindustries.

PositionSummary

TheAccountManagerisresponsiblefordevelopingnewbusinessrelationshipsandservingasthefirstlevelofsupporttoexistingclients.

Positionresponsibilities

• Developaneffectiveunderstandingofthecapability,benefitsandcompetitiveadvantagesofTransPerfect’sservices
• Identifyprospectivecustomersandindividualorganizationstofocusonsalesactivities
• Developnewclientrelationshipsviacoldcalling,Internet,andtradeshows
• IncoordinationwithSalesManagement,identify,qualify,developandclosesalesopportunities
• PromoteandeducateclientsregardingTransPerfect’sservices
• ProvidecustomersupportandmanageclientexpectationsinliaisonwiththeProductionManagementTeam
• Manageandcontrolpricingandcontractualissuesbydevelopingathoroughunderstandingofcompanyprocedures
• Takeanactiveroleinlearningabouteachclient’sindustry,businessneedsandcompanyculturetoidentifynewbusinessopportunitiesandprovideahighlevelofservice
• Performotherspecialprojectsordutieswhenrequired

Essentialskillsandexperience

• InterestinorpreviousexperienceinStrategicBusinessDevelopment
• Abilitytobuildandmaintainrelationships
• SuperiorwrittenandspokencommunicationskillsinEnglish
• Goodanalyticalskillsneededtoprojectrevenues,monitorbudgetsandothernecessarycalculations
• ProficiencyinMicrosoftOffice(Word,Excel,PowerPoint,Outlook)
• MinimumBachelor’sDegreeoritsequivalent
• Mostimportantly,theidealcandidatemustdemonstrateabilityto:multitaskinafast-pacedenvironment,workwellwithpeoplefromavarietyofdifferentbackgroundsandcultures,buildstrategicrelationshipswithclientsandco-workers,workaspartofateam,takeactivemeasurestosolveproblemsandcommittoahighlevelofservice

Desiredskillsandexperience

• PreviousAccountManagementexperienceisbeneficial

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