Bilingual SMB Customer Success Manager (Europe)

Hiya in the UK is expanding its SMB customer base across the UK and Europe, and this role exists to ensure those customers stay, grow, and succeed. As a Bilingual Customer Success Account Manager, SMB, you’ll own a high-volume portfolio of 300+ customers.

You’ll make renewal and expansion decisions and engage customers in English plus German, French or Spanish to build trust quickly. You’ll thrive in a fast-paced environment with autonomy and a clear path into more strategic account management

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