Sales Operations Manager

We are a growing UK-wide same-day courier and transport company providing reliable, time-critical delivery solutions to a broad range of customers. We are now looking to appoint a Business Development & Operations Manager to help drive sales growth while supporting the smooth running of day-to-day operations.

This is a senior, hands-on role suited to someone with proven experience in the courier or transport sector who can bring commercial awareness, new ideas, and a proactive approach to business growth.

Key Responsibilities

Business Development

• Proactively identify and secure new business opportunities within the courier and transport sector
• Build and maintain strong relationships with direct customers
• Prepare quotations and pricing with a clear focus on profitability
• Manage the sales process from initial contact through to onboarding

Operations Support

• Assist with day-to-day operational planning and service delivery
• Monitor performance to ensure high service levels are consistently met
• Resolve operational issues efficiently and professionally
• Work closely with the wider team to ensure customer requirements are met

Commercial & Strategic Input

• Contribute ideas to improve sales performance and operational efficiency
• Support business growth initiatives and longer-term planning
• Help develop processes that support a scalable and sustainable operation

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