Key Account Manager – FMCG

Overview

We are committed to creating an international new tobacco brand, building a global technology company with leading technology, and providing high-quality and safer traditional tobacco substitutes for smokers.

We have been developing for 15 years in international markets across 104 countries and are among the Top 3 in the disposable vaping industry. We have over 10 million customers globally and continue to grow. We focus on high-quality products and great customer service, not just selling products, and strive to build deep, sustained cooperation with our customers.

Responsibilities

• Care for a group of key accounts consisting of distributors, wholesalers, supermarkets, and chain stores to build strong relationships with all parties.
• Acquire an in-depth understanding of customer needs and requirements as well as shoppers, categories, and market.
• Deliver volume & leadership in-store presence.
• Articulate and execute appropriate go-to-market strategies for new geographies/categories into which the distributor is growing its business.
• Prepare volume forecasts and plans.
• Collaborate closely with teams from other departments to assist in delivering excellent end-to-end customer service delivery and response to market trends and needs.
• Resolve any issues and problems of your clients and act as a link between your customer and the internal teams.

Qualifications

• At least 5 years of sales experience in the Consumer Goods industry. Experience in Tobacco & Vape industry is preferred.
• Good spoken and written command of the English language.
• Proven experience in key account management or B2B sales.
• Strong negotiation, communication, and presentation skills.
• Analytical mindset with problem-solving abilities.
• Proficiency in CRM software (e.g., Salesforce) and MS Office.
• Ability to work under pressure and meet deadlines.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales, Distribution, and Business Development

Industries

• Wholesale
• Tobacco Manufacturing
• Retail

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