Community Care Officer Level 2 – Adults

About the job Community Care Officer Level 2 – Adults

PURPOSE OF JOB:

To work as directed by the Lead Practitioner with people who may require care and support to

identify needs, strengths and outcomes and provide a range of services to support people to

manage their needs and maximise their independence.

MAIN DUTIES:

• To work within the policies, practices of the Adult Care and Community WellbeingDirectorate to prescribed standards and to participate in learning and development asrequired by the Lead Practitioner and Continuous Professional Development.
• Hold and manage a caseload of service users with a higher level of need. This will includethe identification of service users and the provision of information and advice. Including apotential for a complex response assessment of user and career need, commissioningfollow on care and monitoring and review, amending as required. Operating within budgetframework set by the Directorate and managed by the Lead Practitioner.
• Provide support to Qualified Social Workers / therapists as required in line with the serviceroles and responsibilities.
• Contribute, co-operate and work in partnership with other agencies to ensure serviceusers are safe and protected and to maximize the outcomes for service users.
• To provide a range of equipment, arrange minor adaptation work and to teach alternativetechniques to overcome the effects of disability on independent living where appropriate.
• Understand the value and usefulness of performance information and uses data to monitorservice user progress and the teams overall performance.
• Represent the Directorate at multi-agency meetings. Share written / verbal information toboth internal and external parties in line with Directorate policies and procedures and legalrequirements.
• To undertake assessment of needs including any non-social care requirements such ashealth care or housing to enable planning, design and recording care packages inagreement with service users, carers and other agencies within available resources andbudgetary constraints.
• Develop care packages to include the design of individually tailored care packages forservice users in consultation with identified carers/ families.
• To work as a team member within the multi-disciplinary context and to developprofessional working relationships with other agencies including Health Care Services,Housing Authorities and Voluntary and Independent Sector Services.

PERSON SPECIFICATION

• Good standard of general education with a minimum of 4 GCSE passes at Grade C or above or equivalent including English and Math’s
• Experience of work with families andnetworks to support people toachieve their identified outcomes.
• Understanding of risk and theexperience of developing solutionsto manage identified risks
• Ability to manage conflictingpriorities under guidance
• Understanding need forconfidentiality.
• Understanding of rights of serviceusers and carers.
• Good interpersonal andcommunication skills
• Experience of working in partnershipwith other agencies andprofessionals effectively.
• Accomplished at recording andpresenting written informationclearly.
• In accordance with Part 7 of theImmigration Act 2016 (FluencyDuty), the ability to converse at easewith customers and provide advicein accurate spoken English
• Experience of working in a strengths based practice model to promote independence.
• Experience of identifying needs andtailoring care and support to addressneeds.
• Knowledge of legislation relevant tothe provision of health and socialcare
• Knowledge of the resources andresponsibilities of other agencies
• Knowledge of financial assessmentand charging processes

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